Because Doctor Jane is an on-the-go concierge medical practice, scheduling and punctuality are extremely important to ensuring that each and every one of our patients has the best possible experience.

Patient consultations are booked in such a way as to ensure that every patient receives the attention they deserve, and when a cancellation occurs without adequate notice, we are unable to give that time to another deserving patient.

Therefore, a cancellation fee of $75 will be charged if you cancel two to four days before your appointment. A cancellation fee of $150 will be charged if the cancellation occurs within 48 hours of your scheduled meeting. If our physician arrives at the scheduled date, time, and location of your pre-arranged appointment and you are unable to meet him within 15 minutes, a $200 fee will be charged.

Should you need to reschedule your appointment within four days of the scheduled date and time, a $50 rescheduling fee will be charged. That fee will increase to $100 for appointments rescheduled within 48 hours of the original date and time. Once our physician has performed his face-to-face evaluation and provided services, or a cancellation or rescheduling fee is assessed, all transactions are final and are not eligible for refunds.

Thank you in advance for helping us keep Doctor Jane running smoothly and allowing us to provide all of our patients with the best medical cannabis certification experience possible. We look forward to seeing you soon!





Within 48 hours of your scheduled appointment


Within 2-4 days prior to your scheduled appointment


No-show for a scheduled appointment





Within 4 days of your scheduled appointment


Within 48 hours of your scheduled appointment